What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit during registration — your name, email address, phone number and, where verification is required, identity documents. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet
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identifier linked to that payment. We do not store your full mobile banking PIN or password. We also collect device and browser data — the type of phone you use, your operating system, session timestamps and pages visited — so we can keep your account experience
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consistent whether you switch between mobile browser and our app. This data helps us detect unusual login activity and flag account security issues early. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited
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to what those rails need to complete your transaction. All data processing is subject to applicable law in Bangladesh and the eligible regions where access to our platform is permitted. If your local law restricts access to online platforms of this type, this policy and the
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protections within it apply only where legally valid.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.